000 00627||| a2200217 4500
001 98026
005 20250429140741.0
010 _a978-1-266-28715-2
090 _a98026
100 _a20250429 |||u0pory50
101 0 _aeng
102 _aUS
200 1 _aServices marketing
_eIntegrating customer focus across the firm
_bLIVR
_fValarie A. Zeithaml...[et al.]
205 _a8.® ed
210 _aNew York
_cMcGraw-Hill
_dcop. 2024
215 _aXXVI, 531 p.
_c il.
_d26 cm
606 _aMarketing
675 _a658.8
700 _aZeithaml
_bValarie A.
801 _bESACT
_aPT
_c20250429
_gRPC