Your search returned 2 results.

Sort
Unhighlight Highlight
Select all Clear all
Select titles to:
New list
Results
1.
Amazon cover image
Image from Amazon.com
Marketing de Serviços: a empresa com foco no cliente [Monografia] / Valarie A. Zeithaml / Mary Jo Bitner / Dwayne D. Gremler ; Traduzido por Felix José NonnenmacherPublication: Bookman, 2011, Porto AlegreDescription: 756 p. : il. ; 28 cmAvailability: Items available for loan: Biblioteca da EsACT-IPBCall number: 658.8/ZEI/MAR (1).

Place hold Save to lists Add to cart
2.
Amazon cover image
Image from Amazon.com
Services marketing : Integrating customer focus across the firm [Monografia] / Valarie A. Zeithaml...[et al.]Publication: New York : McGraw-Hill, cop. 2024 Description: XXVI, 531 p. : il. ; 26 cmAvailability: Items available for loan: Biblioteca da EsACT-IPBCall number: 658.8/ZEI/SER (1).

Place hold Save to lists Add to cart